Application Support Specialist

About

Description

Provides more advanced technical support either remotely or physically to help end-user resolve issues with computer hardware and software by responding to inquiries and requests. Troubleshoots, diagnoses, and addresses problems as well as identifies and implements appropriate IT solutions to enable proper functioning.

Responsibilities

• User Support
• Data Management
• Client & Customer Management (Internal)
• Administration
• Faults Diagnosis and Correction
• Documentation and Backup
• Knowledge Management System Operational Compliance
• Work Scheduling and Allocation Personal Capability Building

Qualifications

• Bachelor of Commerce (BCom): Information Technology (Required), NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

Application instructions:

• Apply now!!